Part-time Product Manager

Product Manager
Part-time (average 20hrs/week)
Location: NYC or Remote USA, Eastern Time Zone

Hyperakt is looking for a part-time Product Manager to lead the redesign of the Creative Forces National Resource Center (NRC), a digital resource that provides arts-centered therapy to veterans, their families, and caregivers. In this role, you will be responsible for defining a new vision for the product, aligning stakeholders around this vision, and channeling the work of partner agencies, client stakeholders, and internal designers towards the finish line.

This is an annual contract, with option to renew after every year, for up to 5 years.

Your high-level responsibilities in this role include:

• Defining the vision, goals, and measures of success for the product

• Conducting research including user interviews, product discovery, competitive analysis, etc.

• Understanding and representing user needs

• Aligning stakeholders around the vision and tactical decisions for the product

• Prioritizing product features and capabilities

• Managing and allocating limited resources (budget, time, etc.) to achieve project goals

• Working closely with technologists, UX/UI designers, stakeholders, and developers to develop and ship the product

• At least four (4) years of experience as a Product Manager of a cross-functional team

• Experience running and/or shipping digital products, platforms, resources, etc.

• Ability to generate very strong product plans and build buy-in across the team, government partners, and other vendors

• Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator

• Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan

• Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs

• Ability to define a product objective, and logically reverse engineer the path and communications to achieve the objective

• Ability to identify market trends and shifts that will affect product direction, and updating plans based on future expectations

• An adaptive, empathetic, collaborative, and positive mindset

• Experience building sitemaps, wireframes, and user experiences

• Experience with working with government and/or nonprofit initiatives

This is a part-time role. We anticipate some weeks busier than others. Some weeks will allow you to put <10hr/week, and some will be busier with <30hr. We expect the work on average not to exceed more than 20 hrs of work. Work will begin in March, at which time we will provide a more detailed schedule of anticipated hours/week.

This role can be structured as follows:

Consultant: Part-time (average 20 hrs/week) freelance consultant with a year contract (with possibility of renewal for 5 years). Consultant will be paid at a rate of $50,000, paid bi-weekly over the year, with no additional benefits. You’re responsible for your health benefits; vacation and holidays are unpaid.

or

Employee: Part-time (average 20 hrs/week) employment with an annual salary of $40,000 and the following benefits:

• Benefits: Health ($500/mo), dental ($50/mo), and vision ($5/mo) insurance with Aetna

• One Medical membership

• 401(k) with 3% employer contribution (after 1 year of employment)

• Paid time off: We offer unlimited vacation and sick/personal days

• 13 paid holidays per year

• ½ day summer Fridays

• Location: If you’re based in NYC that’s great, but we’re cool with remote work anywhere in the US, as long as you’re able to work east coast hours every day (Monday - Friday, 9:30am-6pm EST)

• Note: Hyperakt cannot sponsor applicants for work visas at this time

Hyperakt is a purpose-driven, branding and design studio that elevates human dignity and ignites curiosity. Hyperakt was established in 2001, founded by refugees, and majority-owned by women.

We’re a passionate team of 8 designers, strategists, project managers, and engineers who believe in using design as a force for good. Our interdisciplinary team is deeply invested in the power of design to communicate ideas, spark emotions, and effect change. We work exclusively for clients in the social impact space wrestling with some of the biggest social challenges of our time. We see the diversity of our team as fundamental to our work.

Creative Forces: NEA Military Healing Arts Network is an initiative of the National Endowment for the Arts in partnership with the U.S. Departments of Defense and Veterans Affairs that seeks to improve the health, well-being, and quality of life for military and veteran populations exposed to trauma, as well as their families and caregivers. The program places creative arts therapies at the core of patient-centered care at clinical sites throughout the country, including telehealth services, and increases access to community arts activities to promote health, well-being and quality of life for military service members, veterans, and their families and caregivers. Creative Forces is managed in partnership with Americans for the Arts, Civic Arts, the Henry M. Jackson Foundation for the Advancement of Military Medicine, and Mid-America Arts Alliance.

Hyperakt has been tasked with redesigning the National Resource Center. This work includes:

• defining clear audience targets (in collaboration with other project partners, see below)

• designing a more modern, user-centered experience

• working alongside a development partner to bring the new product to life

• overseeing the design/tech growth of the platform for the next five years

Hyperakt is committed to nurturing a diverse team with attention to inclusivity. We are an Equal Opportunity Employer invested in the growth of our employees by creating a safe and supportive environment. You can read our Code of Conduct here.

Please apply by submitting your application here by end of day, February 1, 2023.

Selected applicants can then expect:

• Round 1 interview: a 30 minute video interview with our Director of Strategy

• Round 2 interview: a 30 minute video interview with our Director of Creative Operations

• Final interview: a 30 minute video interview with Partner leading the project

• A reference check: at least 2 individuals who have had meaningful work experience with you in the past 2-3 years