Crafting Human Brands

Great brands feel human. Explore how to build an authentic, relatable brand that connects emotionally, earns trust, and inspires action through clear values, storytelling, and design.

  • A hand holding an ornate, oval mirror with a gold frame. Inside the mirror, abstract orange silhouettes of diverse people in various poses are reflected against a bright blue background. The overall color palette is vibrant with purple, blue, and orange tones.
    What If Your Organization Was a Person?

    Building a brand that speaks, acts, and earns trust like a real human.

    By Deroy Peraza, Partner at Hyperakt

    As individuals, our values, character, and purpose come into focus over time and ultimately guide how we show up and communicate in the world. They determine where we fit in and where we don't and shape how others perceive us. Over time, consistent behavior and interactions with others help us establish a reputation.

    Just as individuals earn trust (or not) through what we say and what we do, organizations build credibility the same way: from within.

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  • An abstract digital artwork with overlapping colorful shapes in red, orange, yellow, green, and blue on a light beige background. A small yellow dot with an arrow pointing to the right is also present. The shapes and lines create a dynamic, modern composition.
    Your Story Defines You

    Narratives are the thread that connects past, present, and future.

    By Julia Zeltser, Partner at Hyperakt

    There is not a generation in my family that has not crossed borders. From small shtetls to large cities, from one republic to another, from country to country, from language to language, from sautéed cabbage to hamburgers, from birch juice to Coke.

    My husband’s family, who have a very similar background, spoke a different language every single generation. I kid you not: Over the past 120 years, five generations went from Yiddish, to German, to Romanian, to Ukrainian, to Russian, to English.

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  • An illustration of three people against a blue background. The central figure is in brightly colored clothes, standing with one hand raised and highlighted. The other two figures are on either side, each shown in darker, contrasting colors with neutral expressions.
    Humanizing Your Brand

    Seeing audiences as individual people with specific motivations.

    By Laura Staugaitis

    We’re in an era of 1-1 connections. From TikTok to reality TV, the opportunity to see, relate to, and understand individual experiences around the world is greater than ever. In the worlds of branding, marketing, and communications, this shift from institutional to personal has been a topic of conversation for several years, reflected in Lippincott’s seminal “Welcome to the Human Era” report. We’ve seen countless resources, and measurable changes, for consumer brands, higher education, and even government.

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